Which section of the exam heavily emphasizes troubleshooting techniques?

The section that heavily emphasizes troubleshooting techniques is focused on Problem Resolution. This component of the certification exam is designed to assess the candidate's ability to identify, analyze, and resolve issues effectively. In this context, troubleshooting is not just about finding a solution but understanding the underlying problems and implementing systematic methods to address them.

Candidates are likely to encounter scenarios that require logical reasoning, critical thinking, and practical skills to facilitate the resolution process. It encompasses various strategies such as root cause analysis, the use of diagnostic tools, and applying best practices for effective problem-solving.

In contrast, other sections may touch upon troubleshooting but do so in a broader context or may not focus as intensively on hands-on resolution techniques. For example, Systems Integration and Technical Architecture might involve design and implementation aspects that, while they may include elements of troubleshooting, do not zone in on the methods and workflows specifically aimed at resolving existing problems. Analytical Skills may relate more generally to critical thinking rather than targeted troubleshooting practices.